The EBA extends the existing Joint Committee Guidelines on complaints handling to credit servicers (EBA/GL/2024/12)
When handling complaints from borrowers, credit services are now required to apply the same effective and transparent procedures that have been applied for more than a decade to other firms in the banking, insurances and securities sectors.
Themen
Weiterlesen mit einem PwC Plus-Abonnement
- qualitätsgesicherte Quellen
- tägliche Updates
- vollständige Filterfunktion von Artikeln
- Verteilung via anpassbarem Alert
Zum Anfang