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EBA issues Guidelines to challenge unwarranted de-risking and safeguard access to financial services to vulnerable customers (EBA/GL/2023/03 and EBA/GL/2023/04)

The European Banking Authority (EBA) published today new Guidelines to ensure that customers have access to the financial services they need to fully participate in society and that they are not denied this access on unsubstantiated Anti-Money Laundering and Countering the Financing of Terrorism (AML/CFT) grounds or without valid reason.

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